Maatarinimobile is not responsible for faulty connection on the side of the user while using the Payment Option.In case the user has paid and not recieved the recharge amount, the user will have to submit complete transaction details along with contact details to customer support at Maatarinimobile. The matter will be resolved after cross checking with the concerned service provider vendor after which refund, if any, will be made to the users account. This process may take 10 days or longer depending on the response from the vendor. Maatarinimobile will not be liable for late action in such a case. Maatarinimobile will not refund any money once a sale has taken place.